Our Service Packages

Simple. Compliant. Email-based.

Our Basic Package provides essential facility management services with a focus on compliance support, issue tracking, and organized documentation. It’s ideal for organizations seeking structured FM packages without the need for day-to-day operational coordination.

All services are delivered exclusively by email.

What’s Included

📧 Email-Only Support

All communication, reporting, and reminders are handled via email for a simple, low-maintenance service.

🛠 Issue Logging & Tracking

 Issues are logged centrally and tracked from report to resolution, ensuring nothing is missed. You gain clear visibility of progress, actions taken, and outcomes through structured updates. 

✅ Compliance Reminder Service Automated reminders for routine statutory and safety checks, including but not limited to:

- Fire alarm tests

- Emergency lighting checks

- First aid kit inspections

- Annual requirements (e.g. PAT testing,

   Gas Safety, etc.) and more...

📄 FM Document Templates

Provision of essential templates, including:

- Fire Compliance logs

- Inspection checklists

- Basic compliance register

📊 Monthly Email Summary

Clear monthly reports covering issues, reminders, overdue checks, and outstanding actions.

Enhanced compliance support, PPM coordination, and FM guidance

Our Standard Package builds on the Basic Package by adding planned maintenance coordination, regular facility management services reviews, and practical administrative guidance. It’s ideal for organisations that need structured FM support and contractor coordination, without full on-site facilities management.

All services are delivered remotely.

What’s Included

Everything in the Basic Package, plus the following:

🔧 PPM Contractor Coordination

Schedule and coordinate Planned Preventative Maintenance (PPM) visits with client-approved contractors. This also covers tracking PPMs, report service, and logging contractor work details.

💻 Quarterly Online FM Review

Quarterly video calls covering compliance support, PPM updates, and planning.

📋 FM Administrative Guidance

Practical, ongoing support to help clients manage FM more effectively, including but not limited to:

Monitoring contractor completion

Guidance on maintaining accurate compliance records and logs

Recommendations for efficient FM folder and document structures

Advice on creating simple checklists to support routine compliance.

Proactive support, priority response, and strategic FM oversight are key features of our Premium Package. This offering delivers a fully proactive remote facilities management service that combines compliance support, priority assistance, and reactive issue coordination, along with strategic FM guidance. It’s designed for organizations seeking a hands-on facility management partner without the need for full on-site management.

What’s Included

Everything in the Standard Package, plus the following:

🚨 Reactive Call-Out Support

Remote support and coordination for urgent FM issues reported by the client, including advice on prioritizing emergency and reactive maintenance. We ensure logging and tracking of all reactive incidents for comprehensive reporting and review.

⚡ Priority Support & Alerts

Fast-response email support for facility management services and planned preventive maintenance (PPM) coordination, along with priority alerts for statutory inspections and critical compliance deadlines.

💻 Monthly Online FM Review

Monthly video calls covering compliance support, PPM updates, reactive incidents, and forward planning.

📊 Advanced Compliance & Performance Reporting

 We provide detailed compliance and performance reports that give you clear visibility of standards, risks, and service delivery. Insights are presented in a structured, easy-to-understand format to support informed decision-making and ongoing improvement. 

🧭 Enhanced FM Advisory

Ongoing strategic and practical guidance on FM administration, internal processes, and optimizing tasks overall.